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Switzerland: Associate MADE51 Initiative Officer

 FULL TIME, Marketing  Comments Off on Switzerland: Associate MADE51 Initiative Officer
Mar 232018
 

Organization: UN High Commissioner for Refugees
Country: Switzerland
Closing date: 02 Apr 2018

GENERAL BACKGROUND:

Wherever refugees flee, they carry with them their traditions and culture, the skills, knowledge and craftsmanship that unite and define a people or a culture. From the skilled leatherworking of the Tuareg in Burkina Faso to the fine embroidery of the Syrians in Lebanon, refugees possess a wide range of skills and talents.

UNHCR has launched MADE51 – Market Access, Design and Empowerment for refugee artisans. MADE51 is a new joint collaborative initiative, convened by UNHCR, to bring market access to refugee artisans. In the MADE51 model, UNHCR partners with local social enterprises in the field and together with refugee artisans, they develop an export-ready, market oriented product line. Through engagement with Strategic Partners who provide their expertise in key technical areas, MADE51 provides increased market access and export readiness to the local social enterprises and, in turn, to refugee artisans.

By modernizing traditional skills, building new business skills, partnering with social enterprises, and linking with retail brands and buyers who can source and support the product lines, MADE51 can connect refugee -made artisanal products with international markets where they are in demand.

PURPOSE AND SCOPE OF ASSIGNMENT:**

Under the direct supervision of the MADE51 Initiative Manager, the Associate MADE51 Initiative Officer provides administrative support and coordination, organization and communication functions in order to establish a strong operational framework and organized systems for MADE51 including:

  • Administration and Network Coordination:

  • Provide information sharing and support to UNHCR field offices involved in MADE51 in project design, seed funding, communications and document best practices;

  • Coordinate with MADE51 Local Social Enterprises (LSE), including in the development of LSE network. Plan and coordinate for UNHCR offices and LSE partners exchange experiences and network through an organized platform;

  • Coordinate the recruitment process for new Strategic Partners to MADE51. Assist to coordinate among strategic partners and the inputs they provide in MADE51

  • Contribute to the MADE51 ethical compliance process and tools development.

  • Research and gather information in order to strengthen activities and practices within the MADE51 operational framework.

  • Coordinate the tools and toolkit development in order to ensure consistent information gathering and shared impact with technical partners.

  • Marketing and communications:

    • Write and edit content needed for communications activities and presentations, including storytelling, web copy, news stories, marketing materials, as well as messaging to stakeholders.
  • Organize database and coordinate the outreach and response to potential buyers. Send out catalogues and other marketing information and connect with LSE partners for order placement.

  • Manage the MADE51 website and follow-up on all queries through the website and add to database. Provide support on social media platforms.

  • Provide overall support towards the MADE51 marketing platform and associated activities, including the participation in MADE51 marketing activities and events, as needed.

  • Reporting and monitoring:

  • Support the MADE51 Initiative team and field offices to align the monitoring framework with MADE51 objectives and work plans.

  • Support the development of project funding submissions including draft concept notes, funding proposals, updates on activities and reports to donors.

  • As needed, layout storytelling documents and reports using basic graphic design software

  • Support in other areas according to the MADE51 work plan and new opportunities that may arise.

  • Conduct other activities as required by the MADE51 Initiative Manager and/or the Livelihoods team

MONITORING AND PROGRESS CONTROLS:

  • Regular communication and check with the MADE51 Initiative Manager

  • Consistent, high quality artisan programming; documented learnings from field operations

  • Expanded network of partners and stakeholders working as a MADE51 partner;

  • UNHCR lead MADE51’s Community of Practice

  • UNHCR assisted to gain support in external events related to refugee artisans

QUALIFICATIONS AND EXPERIENCE REQUIRED:

Education:

  • Graduate degree in Business Administration, Social Science, Economics, International Relations or related field, or university degree with equivalent work experience.

Work Experience:

  • A minimum of 4 years of previous work experience relevant to the function.

  • Previous working experience with organizational skills and project coordination experience, as well and information management practices is desirable.

  • Demonstrable interpersonal, networking and analytical experience.

  • Experience in monitoring and evaluation desired as well as remote support.

  • Previous experience working with UNHCR a plus.

COMPETENCIES:**

  • Good knowledge of the UN system, its operational procedures and exposure to provision of support services in an International Organization.
  • Training and coaching skills/facilitation of learning, and in particular of Human-Centred-Design
  • Excellent computer skills and knowledge of MS applications, including advanced Excel skills (pivot tables, functions, etc.)

How to apply:

Interested applicants should submit the required documents listed below by e-mail to HQDRSVAC@unhcr.org indicating “**Associate MADE51 Initiative** Officer” DRS/2018/001 in the subject of the email latest 2 April 2018.

  • Letter of motivation, addressing each of the personal requirements in the vacancy notice;

  • Completed UN Personal History Form (P11) signed, including testimonials/degrees/certificates.

  • The UN personal History Form is mandatory;

  • P 11 forms are available on www.unhcr.org/recruit/p11new.doc

  • All application received without a P 11 will not be considered

Geneva, 20 March 2018

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Switzerland: MADE51 Initiative Manager

 Almacen, FULL TIME, Marketing  Comments Off on Switzerland: MADE51 Initiative Manager
Mar 232018
 

Organization: UN High Commissioner for Refugees
Country: Switzerland
Closing date: 28 Mar 2018

GENERAL BACKGROUND:

Wherever refugees flee, they carry with them their traditions and culture, the skills, knowledge and craftsmanship that unite and define a people or a culture. From the skilled leatherworking of the Tuareg in Burkina Faso to the fine embroidery of the Syrians in Lebanon, refugees possess a wide range of skills and talents.

UNHCR has launched MADE51 – Market Access, Design and Empowerment for refugee artisans. MADE51 is a new joint collaborative initiative, convened by UNHCR, to bring market access to refugee artisans. In the MADE51 model, UNHCR partners with local social enterprises in the field and together with refugee artisans, they develop an export-ready, market oriented product line. Through engagement with Strategic Partners who provide their expertise in key technical areas, MADE51 provides increased market access and export readiness to the local social enterprises and, in turn, to refugee artisans.

By modernizing traditional skills, building new business skills, partnering with social enterprises, and linking with retail brands and buyers who can source and support the product lines, MADE51 can connect refugee -made artisanal products with international markets where they are in demand.

PURPOSE AND SCOPE OF ASSIGNMENT:**

Under the direct supervision of the Head of the Livelihoods Unit, the MADE51 Initiative Manager leads on the institutional engagement of UNHCR in MADE51 and provides direction on all aspects of MADE51 including:

  • Plan and oversee the launch phase of MADE51, including the mobilization of human resources, financial resources, operational models, technical support, marketing and communications plans and activities and a field-based framework.

  • Manage the field-based support for artisanal programming, including a framework for MADE51 engagement, sensitization of local office focal points, technical guidance and support to local social enterprise partners.

  • Guide the field to identify, assess and support social enterprises to include refugee artisans to their operations according to Fair Trade practices, through missions, remote support and tools.

  • Share and apply lessons learned in MADE51 countries in order to effectively replicate and scale up the initiative.

  • Ensure proper collection, use and monitoring of baselines, standards and indicators needed to measure and analyze UNHCR’s performance, trends and target interventions.

  • Initiate and/or manage the development of a broad network of strategic partners in MADE51, good coordination practices and the development of partner capacities so that all partner activities are in line with and support the MADE51 framework, work plan, goals and activities.

  • Mobilize and manage partnerships with private sector, development actors and UN agencies so that MADE51 has the technical expertise needed to create market access for refugee artisans,

  • Strengthen partnership framework for the internal management and coordination of MADE51 strategic partners, their inputs and activities.

  • Oversee the marketing and communications of MADE51, including marketing activities through trade show participation, direct buyer outreach and events and communications planning for all stakeholders

  • Initiate and coordinate the development of a global marketing platform to offer market access for refugee artisans

  • Manage the brand development process for MADE51, including coordination with external branding agency and internal units

  • Represent UNHCR and present MADE51 to audiences including to a wide array of private sector companies, government agencies and institutions;

  • Conduct other activities as required by the Livelihoods team

MONITORING AND PROGRESS CONTROLS:

  • Carry out work plan

  • Regular communication and check with the Head of Livelihoods unit

  • Documented learnings from field operations

  • Expanded network of partners and stakeholders working as a MADE51 partner

  • UNHCR has gained support in external events related to refugee artisans

QUALIFICATIONS AND EXPERIENCE REQUIRED:

Education:

  • Graduate degree in Business Administration, Social Science, Economics, International Relations or related field, or university degree with equivalent work experience.

Work Experience:

  • A minimum of 8 years of previous work experience relevant to the function.

  • Demonstrated, substantive experience in the artisan value chain, with an emphasis on business development, market entry strategies and social enterprise models (conceptualization as well as field implementation);

  • Substantial knowledge of the crafts, design and home décor/home textiles field;

  • Previous experience working with UNHCR is a plus;

  • Previous experience in effectively managing coalitions

  • Demonstrated experience as a Livelihoods Practitioner. Experience in conducting market assessments and utilizing a market-oriented approach to employment for poorer and/or marginalized communities.

  • Good knowledge of Public-Private partnerships specifically of private sector companies engaging in sourcing from poor communities (inclusive value chains, inclusive business, shared value).

COMPETENCIES:**

  • Excellent interpersonal, networking and analytical skills;

  • Ability to work independently and deliver high quality products under pressure;

  • Strong coordination, stakeholder engagement and negotiation skills;

  • Ability to manage and support a variety of staffing arrangements including a full-time staff member, home-based consultants and secondees;

  • Advanced English skills, written and spoken; and working knowledge of another UN language preferred;

  • Ability to create and deliver presentations and present information in a coherent manner.

How to apply:

Interested applicants should submit the required documents listed below by e-mail to HQDRSVAC@unhcr.org indicating “**MADE51 Initiative Manager”** DRS/2018/002 in the subject of the email latest 28 March 2018

  • Letter of motivation, addressing each of the personal requirements in the vacancy notice;

  • Completed UN Personal History Form (P11) signed, including testimonials/degrees/certificates.

  • The UN personal History Form is mandatory;

  • P 11 forms are available on www.unhcr.org/recruit/p11new.doc

  • All application received without a P 11 will not be considered

Geneva, 20 March 2018

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Switzerland: Intern

 FULL TIME, Hoteles, Marketing  Comments Off on Switzerland: Intern
Mar 142018
 

Organization: Cordoba Foundation of Geneva
Country: Switzerland
Closing date: 21 Mar 2018

Cordoba Foundation of Geneva (CFG):

The Cordoba Foundation of Geneva is a Swiss non-governmental non-profit organization working on peace promotion. The CFG was established in Geneva in 2002 to foster research and dialogue on peace issues, and to promote exchange between cultures and civilizations. It focuses on tensions and polarizations in all societies where Muslims live, and aims to enhance theoretical and practical conflict transformation resources in Muslim majority countries.

The CFG works with an extensive network of partners including think tanks, civil society organizations, research centers, foundations, governments, and individuals to initiate and support activities that build trust and favor mutual respect and reconciliation. The CFG provides a distinctive expertise, and a culturally sensitive approach in dealing with conflicts.

The main programs of the CFG

The CFG has a track record of programs, mediation initiatives and training interventions focused on the promotion of peaceful political participation of all sectors of society, including those with a religious reference. Many of these programs are jointly implemented by the CFG and the “Religion-Politics-Conflict” desk of the Swiss Federal Department of Foreign Affairs.

The main programs of the CFG are currently aimed at 1) Addressing the challenges to peaceful transition, including sectarian tensions, in the MENA region; 2) Encouraging peaceful interaction between communities in the Sahel; 3) Promoting political participation on North Africa; and 4) Preventing Violent Extremism in MENA and the Sahel region. By reinforcing mechanisms for the transformation of violent or potentially violent conflicts, especially those with a religious dimension, the overall objective of these programs is to contribute to peaceful coexistence between groups with different worldviews. They aim to enhance the capacity and networks of conflict transformation actors, develop a common and collective understanding of conflicts and support local transformation initiatives.

Responsibilities:

The CFG is seeking an Intern in Communications and Fundraising, to work with the Foundation for a period of three months.

The Intern’s duties will include:

  • Further enhancing and implementing the CFG’s Communications Strategy.
  • Assisting the staff and the webmaster in keeping the website up to date, appealing and relevant.
  • Further developing and implementing the CFG’s Fundraising Strategy.
  • Managing and developing the different social network accounts of the Foundation.
  • Assisting in the organization of events, or other duties on an ad-hoc basis, if required.

Requirements:

  • Second- or Third-year student in communication, marketing or similar. Knowledge in graphic design would be an asset;
  • Languages: Proficiency in English and French. Knowledge of Arabic would be a strong asset;
  • Excellent organizational skills, and close attention to detail;
  • Excellent knowledge of social network management;
  • Good knowledge in maintaining a website;
  • Creativity, independence and pro-activity are essential qualities for this position
  • Authorization to work in Switzerland.

Availability:

  • For three months as from April 2018, full-time or close to full-time.

Conditions:

Please be aware that internships with the CFG are not paid, though a small stipend to help with lunch and transport may be provided.

How to apply:

If you wish to apply please send your CV (maximum 2 pages), and a cover letter to recruitment@cordoue.ch clearly stating “CFG Internship application”.

The deadline for applications is March 21, 2018.

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Switzerland: Visual communications intern

 FULL TIME, Informatica, Marketing  Comments Off on Switzerland: Visual communications intern
Mar 102018
 

Organization: International Service for Human Rights
Country: Switzerland
Closing date: 06 Apr 2018

The International Service for Human Rights (ISHR), Geneva office is offering an internship with the communications team.

The preferred starting date for the internship would be 7 May 2018.

ISHR is an equal opportunity employer. We encourage all qualified candidates to apply, irrespective of ethnic origin, gender, age, etc.

Background

This internship with ISHR offers a unique opportunity for communications students to be involved in and learn about the communications activities of a leading international human rights non-governmental organisation.

The intern will be based at ISHR’s Geneva office and will receive exposure to the international human rights non-governmental community.

Objective

To develop the NGO experience of a visual communications student.

The intern will:

· Apply their skills, knowledge and experience in the area of visual communications

· Acquire experience working for an international human rights NGO

· Broaden their professional competencies

The opportunity

The communications team is now offering an internship in which the incumbent will apply and develop a range of visual communications skills through practical exposure to the daily activities of a human rights NGO.

Responsibilities and duties may include:

· Video production, editing, posting

· Event photography, photo editing and publishing

· Website maintenance

· Drafting, editing, publishing online articles on human rights issues

· Production of publications and marketing materials

· Graphic design

· Event planning, coordination and management

· 10-15% of administrative tasks

The applicant will also be required to perform the following:

· Database management

· Administration support to the communications team

· Translation and proofreading (if applicable)

The ideal applicant

To be considered, applicants should be undertaking studies in the field of communication, marketing, graphic design or similar, or have recently completed such studies. They should also possess:

· Excellent written and oral communication skills in English (professional level fluency). French and/or Spanish are an advantage.

· Excellent IT skills including a good command of Word, Excel and Powerpoint

· Good command of InDesign and Photoshop

· Interest in social media

· Excellent social skills and ability to multi-task

· Desire to acquire experience working in a multicultural environment and interest in the work of a human rights NGO

· Full or part-time availability for a period of two to three months

· Swiss or EU citizen/Permit B or C

ISHR welcomes applications from candidates without any or with limited work experience.

Please note:

This is an unpaid internship. Travel costs, travel arrangements and accommodation are the responsibility of the intern. ISHR covers the cost of the Geneva public transport card, and accident insurance. ISHR also offers a strong professional development and training plan. For more information, please visit our website: www.ishr.ch/internships

How to apply:

Applicants should submit the following by email to communications@ishr.ch :

· A cover letter including ideal internship duration and possible start date

· A current CV

· A sample of communications work is also welcomed (graphic design, writing, photography, short video, …)

IMPORTANT: Your email subject should be “GENEVA Visual Communication Internship”. If you use a different subject line, your application may not be considered.

The deadline for application is Friday 6 April 2018, 23:59 pm, Geneva time. Only short-listed candidates will be contacted. Interviews are expected to take place between 17 and 19 April, 2018.

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Switzerland: Senior Social Media Officer

 FULL TIME, Marketing  Comments Off on Switzerland: Senior Social Media Officer
Mar 082018
 

Organization: UN High Commissioner for Refugees
Country: Switzerland
Closing date: 15 Mar 2018

ORGANIZATIONAL CONTEXT

The Senior Social Media Officer (P4) plays a lead role in developing and executing UNHCR’s social media strategy with an eye to strengthening engagement with key audiences in support of UNHCR’s operational, advocacy, media and fundraising objectives. This entails developing sophisticated plans to leverage social media content, platforms, networks and partners in line with the key priorities and audiences for the Division of External Relations (DER). In making these judgments, the incumbent will report directly to the Chief of Section, Content Production, and work closely with the Chief of Section, News and Media, and the Head of the Global Desk (New York) under the overall leadership of the Head, Communications and Public Information Service/ Spokesperson for the High Commissioner.

This role includes directly managing the global English social media managers; working closely with the rest of the Content Production Section, the News and Media Section and other teams across DER; and coordinating with all other relevant actors across the organization, including field-based PI and social media managers for other languages and within country and regional offices. The incumbent will also build relationships with the social media platforms themselves (Facebook, Twitter, Instagram, Snap, etc.) and with social media editors at leading news and media organizations, helping to secure external placement of UNHCR content and enhance coverage of UNHCR’s work and the plight of refugees.
The incumbent will also lead the development and refinement of UNHCR’s global social media presence, ensuring that our accounts are structured and used in ways that are effective at engaging target audiences and that an appropriate social media crisis communications protocol is in place to address and avert potentially damaging conversations about UNHCR. This includes strengthening coordination and editorial planning among UNHCR social media managers around the globe to support media relations, advocacy, awareness-raising and fundraising objectives as well as strengthening analytics to inform the social media strategy and work-plans. The incumbent will also lead the development of social media guidelines and training for staff, helping them to use their personal accounts appropriately and effectively to communicate about refugees and UNHCR.

FUNCTIONAL STATEMENT
Accountability

  • UNHCR has a social media strategy that advances the organization”s broader communications goals and maximizes engagement with priority audiences.
  • UNHCR’s social media content is developed and managed in line with UNHCR’s strategic objectives targeting clearly defined audiences, i.e. news media, influencers, targeted public demographics, governments, private donors, persons of concern, etc.
  • UNHCR produces effective, innovative and strategic cutting-edge social media content and campaigns to inform and engage external audiences.
  • Responsibility
  • Establish, through a clear consultative process, a social media strategy for UNHCR that focuses on DER’s primary audiences (news media, targeted public audiences, donors, host countries, etc.) and includes a forward-looking assessment of UNHCR’s global social media presence; outline resources needed, expected outputs and clear implementation plans for proposed changes.
  • In accordance with DER’s communications objectives, drive production of high-impact social media content that effectively informs and engages external audiences and supports media and advocacy campaigns.
  • Provide vision and leadership for the use of UNHCR’s core social media accounts (notably the global English accounts on Twitter, Facebook, Instagram, etc.) and supporting the Digital Engagement Section and Private Sector Partnerships with regard to social media marketing.
  • Manage, according to clear principles, access to UNHCR’s core social media accounts, ensuring their security and accountability.
  • Develop, in collaboration with the News and Media Section and other key stakeholders in DER, an appropriate social media crisis communications protocol to address and avert potentially damaging conversations about UNHCR.
  • Establish and nurture relationships within global media partners (including news organizations, social media companies and relevant technology leaders) to strengthen UNHCR’s social media content and help it reach a wide audience.
  • Develop, in collaboration with the News and Media Section and other key stakeholders in UNHCR, guidance on the use of social media in the context of new emergencies to help UNHCR provide credible, real-time information that supports media and fundraising objectives.
  • Participate in relevant professional meetings and events to build active relationships across the industry; represent the organization externally when required.
  • Coordinate and manage strategic consolidation of UNHCR social media accounts and update, as needed, UNHCR’s guidance for staff use of social media.
  • In cooperation with the Strategic Communications Section, ensure high-level message and branding consistency in social media content and platforms.
  • Establish clear performance and measurement metrics for all social media accounts and campaigns to effectively inform results-based decision making and to monitor and drive the effective use of resources.
  • Support and help shape clear social media guidelines, advice and training programmes to support the production and sharing of high-impact social media content by staff performing various external relations functions.
  • Authority
  • Decide on and enforce UNHCR’s social media strategy.
  • Decide on social media content for UNHCR’s core social media accounts and platforms reaching different target communities.
  • Oversee development and distribution of social media content, including UNHCR’s social media presence.
  • Allocate resources required to implement UNHCR’s social media strategy within the delegated authority.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

  • Graduate degree (equivalent of a Master’s) in journalism, communications, English, international relations, or related field plus minimum 8 years of relevant work experience in progressively responsible functions producing, editing and disseminating multimedia content for international audiences. 
  • Undergraduate degree (equivalent of a BA/BS) plus 9 years or Doctorate degree (equivalent of a PhD) plus 7 years of previous relevant work experience may also be accepted. 
  •  Minimum 5 years developing, managing and evaluating social media platforms for public engagement and communications, at least three of them in an international context. 
  •  Sophisticated understanding of the social media landscape, including trends in new tools and platforms, and particularly those gaining traction among news companies and international organizations. 
  •  Established relationships with social media editors at leading news and media organizations who can be called on to help share UNHCR content.
  • Proven track record in managing large social media accounts (over 250,000 followers, and ideally over 1 million followers), including advanced knowledge and experience with strategy, posting, influencers and evaluation. 
  • Experience managing reputational risk on social media, ideally through the development of a crisis communications protocol. 
  • Demonstrated ability to write and edit social media posts to a standard high enough for immediate publication. 
  •  Experience using advanced tools for social media publishing, monitoring and marketing, such as SocialFlow, Hootsuite, Sprout Social, or Radian6 Buddy Media Social Studio. 
  •  Experience producing and interpreting social media analytics to inform strategy and work plans. 
  • Experience developing, launching and evaluating social media campaigns. 
  •  Proven experience in delivery of social media content and engagement in support of media relations, public awareness, advocacy and fundraising goals. 
  • Substantial experience of working in sensitive and fast-moving news, communications, advocacy and/or fundraising contexts. 
  • Strong diplomatic skills, highly developed political skills and judgment, understanding of UNHCR’s external relationships, solid grasp of the news business, and ability to discern when the organization’s credibility is at stake. 
  • Fluency in English. 
  • Working knowledge of another relevant UN language (preferably French).

DESIRABLE QUALIFICATIONS & COMPETENCIES

  • Experience and understanding of the role of brand in building audience.
  • Experience and knowledge of the principles of organizational change management.
  • Experience training and advising senior leadership to use social media.
  • Experience working in an international non-profit context, or ability to demonstrate experience of an equivalent working context that required delivery of both financial and non-financial objectives.

How to apply:

Interested candidates should apply on the UNHCR Career Page/international vacancies section here: http://www.unhcr.org/careers.html

Deadline for applications: 15 March 2018 (midnight Geneva time).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

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