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Switzerland: Individual Consultancy: Support to the Country Level Nutrition Cluster Coordination (GNC HelpDesk)

 Administracion, FULL TIME, Recursos Humanos, Servicio al Cliente  Comments Off on Switzerland: Individual Consultancy: Support to the Country Level Nutrition Cluster Coordination (GNC HelpDesk)
Jun 172018
 

Organization: UN Children’s Fund
Country: Switzerland
Closing date: 30 Jun 2018

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

Job Title:

Support the GNC’s Strategic Priority 1 (To provide operational support before, during, and after a humanitarian crisis to national coordination platforms to ensure quality and timely response); Outcome A: platforms supported by GNC have the capacity to fulfil their role in coordination of quality NiE response

Place of Work:

Home based and two to three travels to Geneva

Reports to:

Global Nutrition Cluster Coordinator

Works with:

Nutrition Cluster/Sector Coordinators at country level the GNC Coordination Team (GNC-CT)

Duration

For a period of 11.5 months, from 01September 2018

Background and Justification

At a global level, the Global Nutrition Cluster (GNC) led by UNICEF has made significant progress since 2006 in bringing together nutrition partners to support a coherent emergency response. Operational support for effective cluster coordination is at the core of the GNC’s strategic priorities, and from 2010 to date, over 36 cluster/sector countries have benefited from this support.

In 2014, the GNC conducted an evaluation of its support to national nutrition coordination platforms which was completed in January 2015[1]. Amongst the major recommendations proposed was the development of an operational support plan for the GNC-CT to engage and support national clusters in a systemic manner. This evaluation further confirmed the need for a dedicated remote support function to rapidly resolve coordination, IM and technical issues. Drawing on the recommendations of the evaluation, in June 2015, the GNC-CT established a GNC Help Desk that provided systematic and routine support to all field based coordinators and IMOs. The strategic relevance of this support was also articulated in the 2014-2016 GNC strategy, and currently, the GNC Strategic Priority number 1 within the 2017-2020 Strategy and the 2017-2018 workplan has also maintained this as one of the priorities of the global partnership.

Upon establishment, the GNC-CT and the HelpDesk established a list of 36 countries with sector and cluster coordination structures to provide coordination support. During the period of 2015-2017, the HelpDesk provided the following support: induction and mentoring of newly appointed nutrition cluster/sector coordinators (NCCs) and rapid response team (RRT) members (9 persons), organization of remote orientation sessions on cluster approach for partners (129 persons trained), support to CCPM exercise (17 countries), support to HNO and HRP development (17 countries) and ad hoc support regarding cluster/sector coordination concerns (31 countries who have received from one time/easy to solve to more extensive supports). The HelpDesk has also maintained a close contact with country cluster coordinators and information management officers (IMOs) through the organization of 11 monthly NCC calls, with an average of 13 participants from different countries per call. All activities undertaken and concerns observed during the HelpDesk support to countries were shared each month with the GNC-CT through the submission of monthly reports and attendance to all relevant calls at global level. The cluster coordinators and IMOs at country level greatly supported the establishment of the HelpDesk and during the 2015 GNC Annual Meeting expressed their desire to continue with such services[2]. The consultant will continue to maintain the GNC HelpDesk services to the country clusters/sectors and will draw on pre-existing relationships between the GNC-CT and nutrition cluster coordination teams.

Objectives and Activities:

The purpose of this consultancy is to strengthen the capacity of Nutrition in Emergency clusters/sector coordination mechanisms at the country level to develop and deliver quality, predictable, timely, effective and integrated nutrition responses through provision of quality cluster/sector coordination-related support, mentoring and training. The following expected results include details on tasks to be undertaken, although given the evolving nature of this work, the tasks and deliverables outlined below could be modified or added to based on mutual agreement.

  • Set up, run, record and follow-up the regular (monthly and on “needs” basis) skype calls for all field based nutrition cluster coordinators and establish systematic information flow, experience exchange.
  • Regularly (monthly and on as “needed” basis), communicate issues raised by the NCCs to the Global Nutrition Cluster Coordination Team and the GNC SAG through monthly reports, calls and at the GNC SAG meetings.
  • Provide induction and mentoring of newly appointed nutrition cluster/sector coordinators:
  • Systematically identify the need within the various cluster/sector milestones, by supporting the implementation of the cluster coordination performance monitoring exercises (CCPM) and the development of plans of actions, which clearly articulate actions required from the GNC-CT to support the implementation of the plan of action.
  • Systematically review cluster/sector- related needs and support cluster/sector teams and partners in analyzing the situation/response in country, including factors contributing to poor nutrition outcomes and provide inputs/comments to draft Humanitarian Needs Overviews (HNOs);
  • Systematically support country cluster/sectors in formulating integrated response plans based on evidence and provide technical inputs to the Humanitarian Response Plans (HRPs) developed by country clusters/sectors prior to their finalization, in an effort to ensuring quality of a comprehensive NiE response plan.
  • Systematically support and strengthen the work of the country cluster/sector Strategic Advisory Groups (SAGs) and the Technical Working Groups (TWG) by providing real time technical support to cluster/sector teams and partners.
  • Provide an orientation on the complementary roles of different initiatives (GNC/RRT, Technical RRT, Technical NiE body and other relevant technical support such as global SMART etc) jointly with NiE Technical HelpDesk Officer.
  • Provide on-site operational support to country clusters/sectors through field visits, during the critical time of development of HNO and/or HRP in high profile L3/L2 countries.
  • Collate and document country level experience and lessons learned and present them to the GNC-CT and GNC partners and during the regular Annual Meetings of the NCC/IMOs, GNC Annual report and support the revision of global level guidance and operating procedures based on lessons learned.
  • Consolidate quarterly reports outline situation analysis, needs, achievement and challenges from cluster/sector platforms coordinating NiE response
  • Produce quarterly and annual reports and share them with GNC partners and donors to inform global and country level decision-making on progress, challenges and actions needed to address them
  • Participate in GNC Annual events to provide feedback to global level partners and country cluster coordinators.
  • Deliverables:

  • Monthly report on results;
  • GNC Annual and Quarterly report inputs.
  • Updated CC/IM capacity assessment, mapping and gap analysis for cluster/sector countries;
  • Joint GNC-CT/HelpDesk inputs for HNO/HRPs.
  • Templates for ToRs of the coordination platforms, SAG and/or Technical thematic working groups (TWiGs) for country-level clusters/sectors;
  • A PPT presentation on orientation for country clusters/sectors on the complementary roles of different initiatives;
  • Updated orientation package for newly recruited CCs;
  • Quarterly country reports outlining situation analysis, needs, achievement and challenges from cluster/sector platforms coordinating NiE response;
  • Regular (monthly and on “needs” basis) skype calls for all field based nutrition cluster /sector coordinators and IMOs and global calls for major emergencies;
  • Annual report for partners and donors to inform global and country level decision-making on progress, challenges and actions needed to address them.
  • Required qualifications and competencies:

  • Advanced University degree (Master or equivalent) in Nutrition, Public Health or relevant field;
  • At least 8 years of experience in nutrition in emergencies programming or nutrition, food security programme management, including proven experience of leading coordination of nutrition in emergencies responses in a range of settings including sudden onset natural disasters and conflict settings.
  • Excellent understanding of the humanitarian architecture at global and field level and the IASC Transformative Agenda and cluster approach;
  • Familiarity with the work, working methods, and members of the GNC
  • Experience of facilitation of cluster coordination training to interagency groups is an asset.
  • Excellent interpersonal skills
  • Experience of mentoring in a professional setting
  • Fluency in English and French is required. Knowledge of Spanish, Arabic and Russian is an asset.
  • Proven ability to work independently and deliver results
  • Excellent communication skills
  • Duration:

    The consultancy is home-based, preferably in Geneva or nearby areas. It is envisaged that the consultant will start work on 01September 2018 for a period of 11.5 months full time 20-22 working days a month depending on the availability of funds. Payments are to be scheduled on a monthly basis.

    Travel and Insurance

    This consultancy is home-based and involves two to three travels to Geneva and location where GNC Annual Meetings will take place (dates to be determined). All travel expenses will be paid by UNICEF. The consultant will travel by the most direct and economical route in economy class. UNICEF will pay the daily subsistence allowance as per UN-approved rate. The consultant must be fit to travel, be in a possession of the valid UN DSS Basic and Advanced Security certificates, obligatory inoculation(s) and have a valid own travel/medical insurance and an immunization/vaccination card. The dates for the travel will be determined in consultation with GNC-CT.

    Remarks:

    Only shortlisted candidates will be contacted and advance to the next stage of the selection process. Please include a letter of interest, including your approach to the assignment and proposed monthly fee in US dollars. Applications without a proposed monthly fee will not be considered.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

    [1] “Evaluation of the support provided by the Global Nutrition Cluster to National Coordination Platforms”. Global Nutrition Cluster. Final Report, 6 February 2015

    [2] 2015 GNC Annual Meeting report, UNICEF 2015.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=513920

    Klicken Sie hier für weitere Informationen und zu bewerben

    Switzerland: Consultancy – Support to the Country Level Nutrition Cluster Coordination on Nutrition in Emergency Technical Issues

     FULL TIME, Tecnicos  Comments Off on Switzerland: Consultancy – Support to the Country Level Nutrition Cluster Coordination on Nutrition in Emergency Technical Issues
    Jun 022018
     

    Organization: UN Children’s Fund
    Country: Switzerland
    Closing date: 10 Jun 2018

    UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

    Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

    And we never give up.

    This is an 11.5 months home-based consultancy assignment involving two to three travels to Geneva.

    Background and Justification

    At a global level, the Global Nutrition Cluster (GNC) led by UNICEF has made significant progress since 2006 in bringing together nutrition partners to support a coherent emergency response. Operational support for effective cluster coordination is at the core of the GNC’s strategic priorities, and from 2010 to date, over 36 cluster/sector countries have benefited from this support.

    In 2014, the GNC conducted an evaluation of its support to national nutrition coordination platforms which was completed in January 2015[1]. Amongst the major recommendations proposed was the development of an operational support plan for the GNC-CT to engage and support national clusters in a systemic manner. This evaluation further confirmed the need for a dedicated remote support function in order to rapidly resolve coordination, IM and technical issues. Drawing on the recommendations of the evaluation, in June 2015, the GNC-CT established a GNC Help Desk that provided systematic and routine support to all field based coordinators and IMOs. The strategic relevance of this support was also articulated in the 2014-2016 GNC strategy, and currently, the GNC Strategic Priority number 1 within the 2017-2020 Strategy and the 2017-2018 workplan has also maintained this as one of the priorities of the global partnership. Since its inception in June 2015, the GNC HelpDesk has managed to provide a real-time support to 33 nutrition clusters and sectors, with an average of 9 countries supported per month. The support provided can be divided in several areas, mainly focusing on coordination of NiE responses.

    A review to inform decision making around what the technical role of the Global Nutrition Cluster should be, was conducted in March 2015. The report provided an overview of how nutrition clusters at country level are organised to raise and address technical issues and deal with technical gaps using both in-country, and external expertise. Following the findings of the report, a taskforce was established at the global level to define the GNC role in technical NiE work, and come up with a proposed structure that should lead this role under the CLA leadership. In the absence of such support from global level, the GNC-CT had to fill that gap and respond to this type of technical support request, which constitutes an operational technical grey zone, which is much needed during emergency life-saving responses. The report also found that, the wide range of Technical Working Groups (TWGs) at country level indicated that the TWG is a mechanism that can potentially address context specific technical gaps. However, there is no way to systematically assess the effectiveness of the country level TWGs, so there is a need strengthen the TWG to enable them to function and deliver effectively.

    Therefore, the new function of the GNC Help Desk will also focus on assessing the quality of the existing TWG at country level, reviewing their TORs and designing tailored support to enhance the quality of work being delivered by this very important body. Linked to this, the position will support a systematic assessment of the availability of NiE guidelines and other programme guidelines in the respective countries. The result of such assessment will be presented to UNICEF as a CLA and the global NiE body so that systematic support can be provided to countries to ensure such guidance is adapted proactively as a preparedness measure. In the absence of such a system, the OFDA funded Technical RRTs have been spending a lot of deployment time filling these gaps, which then take away their precious time to provide real-time support to partners to enhance the quality of implementation.

    The GNC Helpdesk will also be responsible for linking the GNC collective technical capacity building initiatives with country clusters so that cluster countries can benefit from global level NiE capacity building initiatives. This role will also entail systematic review of country NiE capacity gaps and the consolidation of country level capacity analysis and communicating those gaps to the NiE technical body and UNICEF as a CLA so that they can be addressed. Currently, there is neither a system that collates the technical capacity gaps nor a system to track what technical issues UNICEF or any other external actors have supported for the collective partnership. This means technical capacity building issues oftentimes remain unresolved. The current system also misses out the advantages of regional expertise of the CLA and other cluster partners’ capacity building initiatives that could benefit the collective partnership at the country level. Therefore, through the GNC Help Desk, the technical capacities at global, regional and country level will be harnessed for the good of the collective partnership to improve quality of NiE response. The GNC Help Desk will be that glue between country cluster coordination platforms and the NiE Technical Body and the technical RRT Consortium.

    The consultant will be required to establish and maintain the GNC HelpDesk NiE technical services to the country clusters. This new function will draw on pre-existing relationship between the GNC-CT and many of the nutrition cluster coordinators and IMOs currently working in emergency affected countries.

    Objectives and Activities:

    The purpose of this consultancy is to strengthen the capacity of Nutrition in Emergency clusters/sector coordination mechanisms at the country level to develop and deliver quality, predictable, timely, effective and integrated nutrition responses through provision of quality technical NiE assistance, mentoring and training. The following expected results include details on tasks to be undertaken, although given the evolving nature of this work, the tasks and deliverables outlined below could be modified or added based on mutual agreement.

  • Systematically support and strengthen the work of the country cluster/sector Strategic Advisory Groups (SAGs) and the Technical Working Groups (TWG) by providing real-time technical support to cluster/sector teams and partners. This will be done through reviewing cluster/sector coordination arrangements, terms of reference, working modalities, NiE policies and guidance and outcomes for the SAGs and TWGs to ensure quality of the NiE response and accountability to affected populations.
  • Liaise with the country cluster/sector teams, SAGs and TWG to systematically strengthen the accountability and the quality of the work done by country level technical working groups.
  • Liaise with the country cluster coordinators in the identification of NiE capacity gaps, concerns and regularly communicate them to the NiE Technical Body, to be address through agreed channels Link country clusters to global or country level NiE capacity building opportunities being delivered by cluster partners.
  • Systematically review country NiE and other related needs and support cluster/sector teams and partners in analyzing the situation in country, including factors contributing to poor nutrition outcomes. Support the GNC-CT to provide technical inputs/comments to draft Humanitarian Needs Overviews (HNOs) and provide technical inputs to the Humanitarian Response Plans (HRPs) developed by country clusters/sectors prior to their finalization, in an effort to ensuring quality of a comprehensive NiE response plan.
  • Draft standard operating procedures (SOP) for the GNC Help Desk and articulate how the GNC Help Desk interfaces with the NiE technical body and other initiatives, such as the technical RRT for discussion and finalization with partners
  • Act as a link between Country Cluster/Sector Coordination platforms and the NiE Body and mobilize GNC partners and other relevant entities and raise awareness about the technical body and support effective communication flows.
  • Provide some orientation on the complementary roles of different initiatives (GNC/RRT, Technical RRT, Technical NiE body and other relevant technical support such as global SMART etc).
  • Provide on-site operational support to country clusters/sectors through field visits, during the critical time of development of HNO and/or HRP in high profile L3/L2 countries.
  • Develop and disseminate communication materials about the NiE Technical Body and the GNC Help Desk so that nutrition actors know where to reach out for support.
  • Act as the first port of call for country cluster coordinators, answer and refer technical questions where technical guidance exists.
  • Support tracking of the technical needs and ensure linkage with the Technical Lead Coordinators (TLC).
  • Support active and passive monitoring of the functioning of the Help Desk Support model and the effectiveness of its link with TLCs in support of country cluster/NiE sectors coordination platforms.
  • Work with TLC in supporting coordination and communication for the Technical Working Groups.
  • Work with TLC in disseminating new learning, tools, guidance and standards to countries with established cluster/sector coordination mechanisms.
  • Consolidate quarterly reports outline situation analysis, needs, achievement and challenges from 18 cluster/sector platforms coordinating NiE response
  • Produce quarterly and annual reports and share them with GNC partners and donors to inform global and country level decision-making on progress, challenges and actions needed to address them.
  • Set up, run, record and follow-up the regular (monthly and on “needs” basis) skype calls for all field base nutrition cluster coordinators and establish systematic information flow, experience exchange. Identify and resolve challenges during the development of HRPs, support the development transition plans and reporting on CCPMs.
  • Collate and document country level experience and lessons learned and present them to the GNC-CT and GNC partners and during the regular Annual Meetings of the NCC/IMOs, and support the revision of global level guidance and operating procedures based on lessons learned.
  • Regularly (monthly and on as “needed” basis), communicate issues raised by the NCCs to the Global Nutrition Cluster Coordination Team and the GNC SAG through monthly reports, calls and at the GNC SAG meetings.
  • Participate in GNC Annual events to provide feedback to global level partners and country cluster coordinators.
  • Deliverables:

  • Monthly report on results;
  • Updated NiE Technical capacity assessment, mapping and gap analysis for cluster/sector countries;
  • Joint GNC-CT/Helpdesk inputs for HNO/HRPs.
  • Templates for ToR of the NiE technical thematic working groups (TWiGs) for country-level clusters/sectors;
  • Draft NiE technical guidelines in support of country TWiGs.
  • Standard Operating Procedures (SOP) on how the GNC Help Desk interfaces with the NiE technical body and establishes/manages the tracking of NiE requests for support and system to communicate with countries, including passive/active monitoring.
  • Communication materials about the NiE Technical Body and the GNC Help Desk – a flyer.
  • A PPT presentation on orientation for country clusters/sectors on the complementary roles of different initiatives;
  • Quarterly country reports outlining situation analysis, needs, achievement and challenges from 18 cluster/sector platforms coordinating NiE response;
  • Regular (monthly and on “needs” basis) skype calls for all field base nutrition cluster coordinators
  • Annual report for partners and donors to inform global and country level decision-making on progress, challenges and actions needed to address them.
  • Required qualifications and competencies:

  • University degree in Nutrition, Public Health or relevant field;
  • At least 8 years of experience in nutrition in emergencies programming or nutrition, food security programme management, including experience of coordination of nutrition responses in a range of settings including sudden onset natural disasters and conflict settings.
  • Excellent understanding of the humanitarian architecture at global and field level and the IASC Transformative Agenda;
  • Hands-on experience in NiE programmes and cluster/sector coordination.
  • Familiarity with the work, working methods, and members of the GNC
  • Experience of facilitation of cluster coordination training to interagency groups.
  • Excellent interpersonal skills
  • Experience of mentoring in a professional setting
  • Fluency in English and French. Knowledge of Spanish, Arabic and Russian are an asset.
  • Proven ability to work independently and deliver results
  • Excellent communication skills
  • Duration:

    The consultancy is home-based, preferably in Geneva or nearby areas. It is envisaged that the consultant will start work on 01 July 2018 for a period of 11.5 months depending on the availability of funds. Payments are to be scheduled on a monthly basis.

    Supervision:

    The consultant will report to the Global Nutrition Cluster Coordinator and will work with Nutrition Cluster Coordinators at country level and the GNC Coordination Team (GNC-CT)

    Travel and Insurance

    This consultancy is home-based and involves two to three travels to Geneva and location where GNC Annual Meetings will take place (dates to be determined). All travel expenses will be paid by UNICEF. The consultant will travel by the most direct and economical route in economy class. UNICEF will pay the daily subsistence allowance as per UN-approved rate. The consultant must be fit to travel, be in a possession of the valid UN DSS Basic and Advanced Security certificates, obligatory inoculation(s) and have a valid own travel/medical insurance and an immunization/vaccination card. The dates for the travel will be determined in consultation with GNC-CT.

    [1] “Evaluation of the support provided by the Global Nutrition Cluster to National Coordination Platforms”. Global Nutrition Cluster. Final Report, 6 February 2015

    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

    How to Apply:

    Please complete the online application and attach a letter of interest, including your approach to the assignment and proposed monthly fees as well as travel costs.

    Remarks:

    Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=513506

    Klicken Sie hier für weitere Informationen und zu bewerben