May 162018

Organization: World Health Organization
Country: Switzerland
Closing date: 18 May 2018

Consultant – (1801924) – Accountability to Affected Populations

Grade: No grade

Contractual Arrangement: External consultant

Contract duration: from 1 June to 31 December 2018


Job Posting: May 9, 2018, 11:45:45 AM

Closing Date: May 18, 2018, 11:59:00 PM

Primary Location: Switzerland-Geneva

Organization: HQ/EMO Emergency Operations

Schedule: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.


1. Purpose of the Consultancy

As part of the Fragile Conflict and Vulnerable Settings (FCV) Unit, in the Emergency and Operations Department (EMO), the consultant plays a key role in supporting the team to establish a system to improve internal accountability on AAP and mechanisms for the participation of affected populations in WHO emergency response programming. The consultant will analyze WHO’s particular strengths and weaknesses against current standards and guidance documents; inform and shape WHO’s work on Accountability to Affected populations. This includes working with WHO emergency priority countries who implement the AAP approach and regional offices in establishing a system for data collection, monitoring and reporting.

2. Background

The mission of WHO’s Health Emergencies Programme (WHE) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

The Emergency Operations Department (EMO) of the Health Emergencies Programme is responsible for ensuring that emergency-affected populations have access to timely and effective health services. This includes ensuring a strong emergency management system (based on incident management), effective and inclusive coordination mechanisms, joint assessments and planning by partners, implementation of operations and services according to agreed standards, and strong logistics and operational support. A strong information management and intelligence is a key factor to make more informed strategic decisions on prioritization of emergency response operations.

3. Work to be performed

Output 1: WHO operational management systems and approaches to involve affected populations in a coordinated manner in priority emergencies is reviewed.

Activity 1.1: Establish a list of countries in which WHO implements AAP and review the management of integrating priorities of affected populations in the program cycle, best practice.

Activity 1.2: Advise on improvements to the current practice and on priority countries for implementation of AAP and areas for expansion of AAP involvement.

Output 2: WHO has a system that feeds into and supports collective and participatory approaches that inform and listen to communities, address feedback and lead to corrective action throughout the humanitarian program cycle of health programs.

Activity 2.1: Advise on a system that makes sense for health and works for WHO, based on health cluster strategies and best practice

Activity 2.2: Review recommendations of the IASC AAP TT and advise on implementation of suitable recommendations for WHO

Activity 2.3: Support FCV in rolling-out the system and tools

Activity 2.4: Measure AAP related results at the agency level, including through standards such as the Core Humanitarian Standard and the Minimum Operating Standards and other relevant documents.

Specific requirements

  • Qualifications required:

University degree in Public Health, Social Science, Business or Public Administration, Communication or related fields.

  • Experience required:

Essential: At least five years’ experience in Humanitarian Program Cycle management and implementation of the IASC policy on Accountability to Affected Populations including information management, monitoring and needs assessment on work in emergencies.

Desirable: Experience with WHO, UN Agencies or NGOs or good understanding of the inter-agency collaboration.

  • Skills / Technical skills and knowledge:

Good analytical and writing skills, knowledge of data management software and tools.

  • Language requirements:


Read: Expert [**X**] Required [ ] Desirable

Write: Expert

Speak: Expert


Read: Intermediate [ ] Required [X] Desirable

Write: Intermediate

Speak: Intermediate

Place of assignment

WHO/HQ Geneva, Switzerland

For 6 months: US 53400

US 8900/month



The Consultant is expected to travel, in filling information management gaps at RO or WCO according to the agreed schedule with the ROs (at least three missions):

How to apply:

Via WHO Stellis

Klicken Sie hier für weitere Informationen und zu bewerben


T ypische Fragen
“Why are you leaving your current job?” Hiring managers want to know your motivation for wanting to leave your current job. Are you an opportunist just looking for more money or are you looking for a job that you hope will turn into a career? If you’re leaving because you don’t like your boss, don’t talk negatively about your boss–just say you have different work philosophies, Teach says. If the work was boring to you, just mention that you’re looking for a more challenging position. “Discuss the positives that came out of your most recent job and focus on why you think this new position is ideal for you and why you’ll be a great fit for their company.” If you’ve already left your previous job (or you were fired), Sutton Fell suggests the following: If you got fired: Do not trash your last boss or company. Tell them that you were unfortunately let go, that you understand their reasoning and you’ve recognized areas that you need to improve in, and then tell them how you will be a better employee because of it. If you got laid off: Again, do not trash your last boss or company. Tell them that you were let go, and that you understand the circumstances behind their decision; that you are committed to your future and not dwelling on the past; and that you are ready to apply everything that you learned in your last role to a new company. If you quit: Do not go into details about your unhappiness or dissatisfaction. Instead, tell them that while you valued the experience and education that you received, you felt that the time had come to seek out a new opportunity, to expand your skills and knowledge, and to find a company with which you could grow.
Fragen zu Fragen
What is the next step in the process? This is the essential last question and one you should definitely ask. It shows that you’re interested in moving along in the process and invites the interviewer to tell you how many people are in the running for the position.